Saturday, July 02, 2005

Help Desk Operator

I helped Clair with her problem today: She called me up just a bit before lunch asking for help transferring files from her friend's old computer with DSL.

DSL? I wondered. What did Internet connectivity have to do with transferring files? It turns out she was referring to D*mn Small Linux, which was the only distro which would run on the antiquated machine.

We fiddled around with it for a while, looking at various files. I was actually just on the phone the whole while. After a couple of false starts, we managed to get it to work.

So, I think I may have a future as a help desk call center operator.